Job Description

JOB DESCRIPTION

The Senior Scrum Master is responsible for ensuring the efficient and effective implementation of Agile methodologies and the Scrum framework within software development teams. They guide and coach the team, ensure team adherence to Agile principles, and facilitate collaboration among team members, stakeholders, and external parties. The incumbent is responsible for the day-to-day facilitation of the Scrum process, while mitigating risks and resolving roadblocks as they arise. The Scrum Master plays a pivotal role in enabling the team to deliver high-quality, valuable software products on time and within budget, allowing the organization to achieve its goals and enhance user experience.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

RESPONSIBILITIES

• Facilitate Scrum events, including Sprint planning, daily stand-ups, Sprint reviews, and retrospectives
• Ensure the team adheres to Agile principles and the Scrum framework
• Guide and coach the team, Product Owner, and organization on Scrum practices and values
• Remove impediments to the team's progress, allowing them to solely focus on delivering high-quality software as much as possible
• Promote communication and collaboration among team members and stakeholders to ensure alignment in process and delivery
• Help the team understand and apply key principles of Agile methodologies and the Scrum framework, such as self-organization and cross-functionality and Agile core principles
• Continuously work to improve team performance and overall organization's Agile maturity.
• Build a trusting and safe environment where problems can be addressed without fear
• Work closely with Product Owners to ensure clear and effective product backlog management
• Monitor team progress, ensuring the team is working towards established goals and adjusting priorities as needed

QUALIFICATIONS

Education

Required

• Bachelor's degree in Computer Science, Information Technology or relevant field, or in lieu of a degree, at least 6 years of experience in software development or project management

Preferred

• Scrum Master certification (e.g. CSM, PSM, or SAFe Scrum Master) is required, or in lieu of a certification, at least 2 years of experience as a Scrum Master

Required

Knowledge and Experience

• 3-5 years of experience in software development, IT project management, or a related field
• 2+ years of experience as a Scrum Master or in a similar Agile coaching role is preferred
• Strong understanding of Agile methodologies and Scrum framework
• Experience working with distributed teams and multi-project environments
• Excellent communication and negotiation skills to resolve conflicts and manage expectations
• Experience with Agile tools (e.g., Jira, Azure DevOps, Rally)
• Familiarity with programming, cloud technology, and CI/CD concepts

Preferred

• Certified ScrumMaster (CSM)
• Certified Scrum Developer (CSD)
• Certified Scrum Professional (CSP)

Technical Skills

• DevOps Methodology
• Software Development Lifecycle (SDLC) Methodology
• Project Management Methodology
• Agile Planning and Collaboration Tools
• Product Strategy & Planning
• Modern Delivery
• Product Lifecyle Management
• Demand & Capacity Management
• Reporting Tools

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