Technical Support Engineer (Entry Level) Job at Net2Source Inc., New York, NY

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  • Net2Source Inc.
  • New York, NY

Job Description

End User Services Analyst

Job Location: 4 Irving Place, Manhattan, NY 10003

Work Model: Onsite with Travel Requirements

Travel Requirements: This is a 100% onsite role, and the resource might have to travel once a week to different locations within NYC with expenses paid

Experience: 1 to 5 years

Required Skills:

  • Field Services
  • Great communication skills to work with customers
  • Ability to diagnose problems with equipment and great mechanical aptitude
  • Professional attitude

Other Requirements:

  • Valid Driver's License
  • Should be able to report onsite daily - No remote/hybrid work permitted.

Responsibilities:

  • Perform customer support tasks.
  • Perform all on-site activities related installation, repairs, management, and maintenance.
  • Track and document the progress of requests.
  • Perform troubleshooting.
  • Identify all issues.
  • Suggest and implement solutions.
  • Operate vehicle in a safe manner.

Qualifications:

  • Strong background in field services.
  • Experience with software and tools.
  • Proficiency in data visualization techniques.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration abilities.
  • Keen attention to detail and accuracy.

Years of Experience: 1-5 Years of Experience

Job Tags

Remote job, Work visa,

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