Job Description

The Executive Director will coordinate all administrative and operational needs of the clinic. This individual will set goals for the practice and is responsible for their implementation, while providing effective leadership and communication across the practice staff. The Executive Director fosters a cohesive team and a positive environment, while identifying and modifying standard operating procedures to ensure safe and exceptional patient care. The ideal candidate will have experience in healthcare administration, preferably in orthopaedics and surgical settings, and will demonstrate exceptional leadership capabilities.

The Executive Director will work closely with the practices MSO and the Physician Board to develop and execute the strategic vision and plan for the organization. The Practice Administrator will supervise management team members and administrative functions of the practice.

Growth Orthopedics is a managed service organization that partners with independent orthopedic offices while ensuring their individual autonomy. Growth Ortho is dedicated to caring for our patients, the comfort and development of our associate physicians, and the growth for all equity stakeholders.

Key Responsibilities:

• Direct oversight of day-to-day practice operations to assure quality care and patient, provider, and staff satisfaction.
• Provide management and oversight of the Ambulatory Surgery Center.
• Provide direct supervision to the front desk manager, RCM Director and other operational/administrative staff, medical assistants, as assigned.
• Ensure compliance with all regulatory agencies, system protocols and office procedures and communicating policy changes to appropriate staff.
• Mediate or assist in the mediation of conflicts, differences, and misunderstandings between and amongst patients, staff, and physicians.
• Identify and address performance and behavioral problems of staff, counsel, and discipline according to policy.
• Review and monitor daily KPIs and monthly financial reports
• Work closely with physicians and MSO to optimize practice operations through skilled operational process and sound financial management.
• Provide input for the development of budgetary and financial goals.
• Ensure office staff members are trained and versed on all applicable information systems associated with the practice and assist with all transitions to EHRs.
• Fosters a culture of continuous quality improvement, equity, inclusion, and operational efficiency.

Job Qualifications:

• Bachelors degree in Business Administration, Health Care Administration, Nursing or related field is required (Masters degree is preferred)
• 5+ years in healthcare administration management, with a strong background in orthopedics and/or ambulatory surgery settings.

Growth Ortho is not an orthopedic practice seeking to expand into new markets. On the contrary, all our member practices are local independent orthopedic offices who partner with our private equity firm. No healthcare investment firm could understand the nuances of your orthopedic practice the way that your doctors and staff members do. At Growth Ortho, patient outcomes and satisfaction are our highest priority, and clinical decisions are made by the physicians.

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