Job Description
A client of The Intersect Group is seeking a Brand Ambassador to add to their team to work alongside growth operations and marketing on promotion of their services and specifically their mobile application.
Responsibilities:
- Act as the face of the company in the community, promoting and representing the brand at local events, festivals, and community engagements.
- Drive Downloads of the company's mobile application and increase customer engagement
- Collaborate with cross-functional teams to organize and execute brand activation events and promotions.
- Support front-line operations by providing exceptional customer service and ensuring a positive guest experience.
- Lead and mentor team members, fostering a culture of hospitality, teamwork, and dedication to service excellence.
- Help support scheduling and organization of events and partnerships
- Improve on current processes and ideate new activations and tactics for growth.
- Support managing of activation budget.
- Get “hands dirty” being in the middle of events, etc.
Experience and Skills:
- Passionate about delivering exceptional customer experiences with a genuine desire to serve.
- Strong communication and interpersonal skills
- Self-driven, positive, and enthusiastic with a team-oriented mindset.
- Prior experience in customer-facing roles, hospitality, or food service preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Creative thinker with strong problem-solving abilities and adaptability.
- Strong attention to detail.
- Use of Microsoft 365 software suite.
- Outgoing and energized by contact with new people.
- Willing to travel and work odd hours. (Occasional overnight trips; Travel & Hotel are covered.)
- Willing to solve problems on the fly.
- Operationally minded – building new processes, and iterating on current processes.
- Strong administrative/organizational skills.
- Willingness to learn new skills.
- Desire to grow in role.
- Always seeking to improve processes and operations.
Nice to Haves:
- Has previously organized events attended by +100 people.
- Data Analysis (Excel, SQL, PowerBI, Data Visulization)
- Marketing (Event Marketing, Social Media Marketing, CRM)
- Prior work representing a mass market brand to customers.
- Previous Brand Ambassador roles.
Job Tags
Holiday work, Local area, Flexible hours, Night shift, Afternoon shift,